LI

LiveChat

★ 9.4/10Score

Premium customer service and online sales software for retail websites.

PricingFree Trial ($20/agent/mo)
Visit Website
Time Saved

15+ hrs/week

Automates store ops
Setup Velocity

5 mins

Zero custom coding
Ideal Store Fit

Retail stores and mid-size e-commerce brands

Maximum ROI tier
Vetting Status

Do-Follow Verified

Catalog API audited

About LiveChat & Store Impact

LiveChat enables e-commerce brands to engage shoppers with proactive greetings, product cards in chat, and detailed customer analytics.

Supported Store Platforms & Integrations
ShopifyBigCommerceGoogle Analytics

The LiveChat Store Workflow

How automated e-commerce brands integrate and run LiveChat on live stores:

1

Connect Shopify

Install official app

2

Setup Product Cards

Drop catalog items in chat

3

Drive Sales

Convert chatting visitors to buyers

Editorial Verdict & Review

Unbiased evaluation based on catalog size, operational ease, and measurable store ROI:

Why Store Owners Choose It
  • Send clickable product cards and discounts directly inside the chat window
  • Rock-solid reliability
Considerations Before Buying
  • ·Per-agent pricing scales as your team grows

Feature Breakdown

Interactive product cards in chat
Automated customer greeting triggers
200+ integrations
Detailed agent KPI reports

Frequently Asked Questions

Can customers buy from the chat?

Yes, clickable product cards lead straight to checkout.

Top Alternatives & Competitors

Compare features, starting prices, and store workflows with other top software in AI Chatbots & Support:

SC
Scout by FiniFrom $49/mo
★ 9.3

The AI coworker on Slack for instant support answers

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JO
Jotform App Builder for ChatGPT & ClaudeFrom Free
★ 9.3

Build custom e-commerce apps instantly inside conversational AI.

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YG
yggyFrom Free
★ 9.2

Automate knowledge management and customer support insights effortlessly.

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Also benchmarked by store owners against:
Community & Merchant Proof

LiveChat Merchant Reviews

Verified feedback from Shopify, WooCommerce, and Amazon brand operators.

5.0
Based on 0 verified reviews

No merchant reviews yet for LiveChat. Are you using this software in your store? Share your operational benchmarks.

Technical Specifications

Primary CategoryAI Chatbots & Support
Pricing ModelFree Trial
Starting Price$20/agent/mo
Free TrialAvailable
DeploymentCloud / Web-based SaaS
Catalog VettingEditorial Audited & API Tested
Official Websitelivechat.com
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Verified Editorial Standard

Tools on WALogics are vetted for API safety, live catalog compatibility, and transparent pricing benchmarks. Zero sponsored rankings without editorial review.